Do I need to be a Kasasa client in order to get a FIRSTBranch?
No, you do not. We're happy to help any community financial institution.
Do FIRSTBranch websites only include Kasasa products?
Absolutely not. Your FIRSTBranch will include the products and services that are important to your institution. Whether they come from a third-party or your in-house team.
What kind of support do you provide?
Dedicated project managers, developers, designers, and copywriters are available to address a variety of requests — from changing photos to adding pages. Whatever you need, we're here to help.
What is your hourly rate for changes?
There is none! Yes, really. Access to our Support team comes included with the cost of your FIRSTBranch.
Do I need HTML experience to use your CMS?
Not at all! If you can write an email, you can update your website. And you'll have 24/7 access to online tutorials, so you can make the most of your FIRSTBranch.
Do you provide ongoing consulting?
Yes, we do! Client Success Managers conduct quarterly health reviews to optimize the performance of your FIRSTBranch. Our Support team is also available to consult on any change you would like to make to your FIRSTBranch.